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rss The A+ Blog: News about your Chamber and Community (12)
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You catch more bees with honey North Amherst and Form Based Zoning A Broad (and Biased) Look Back at 2011 (and 09 and 10)
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You catch more bees with honey
(3) Comments
By Tony Maroulis
January 24, 2012 at 08:32am

I'm going to personal blog today. I've got some stuff on my mind, and few readers at this point, so I think I'm safe. Also, I think the personal has more universal applications. Hopefully, I'll get some feedback that tells me I'm right. Or wrong.

"You catch more bees with honey . . ." That's today's motto.

I've been a crab lately. That happens when you work in New England. We're a seafood people, even out here in the sticks. Winter can get you hard. And when you work in an office with one window but you have a little nook without access to that daylight (my plight), it's easy to get crustacean or snarly or both.

So that has been me lately. That's the personal part. I've been in a bad mood.

But here's the universal part. Bad moods don't work. They make work terrible. Terrible attitudes yield commensurate results.

Generally when I'm in this mode, I try to fake it. But you can only fake it so long before someone calls you on it, or it catches up to you because that sentence that you think is innocuous is unusually harsh.

Sometimes for me that plays out in the public.  I get to satisfy my fantasy of being a journalist with my monthly column in the Amherst Bulletin. In that column space, I'm occasionally ready to rumble (at least as long as it takes me to write the column). As it was in my Decemeber column, I think my corn flakes were tampered with and I was unusually grumpy: "Village Center growth is key". The feedback I got from readers was pretty mixed. Even those who agreed with me did so through pursed lips and clenched fists.

However, the following month's column: "Passing peace pipe over dinner" (we didn't smoke a pipe, by the way . . .) was one that I received some accolades for. The pats on the back for the piece were jovial and releaved. Folks happily talked to me about what I wrote this month. Much love.

What do I take from all of this? A rather simplistic, but mostly easy to follow rule: your mood dictates how your business operates. That face you put on that the world sees is tied to your success or failure. 

A few years ago, the Chamber launched its A+ Campaign, with our slogan, The Amherst Area: A Perfect Place . . . The campaign was meant to counterbalance the long prevailing view of the town as a difficult place to open, to get permitting, to do anything.

We get the occasional smirks from cynics, and have been hit with some inventive chalk graffitti next our front door, but for the most part, the campaign has corresponded with a more optimistic view of the town as a place for business. We're getting things done here because we believe we can. Optimism makes a difference.

So what do you think? Am I nuts? Are you glass half-fuller? Why?

Join me in smiles and thank yous. Tell me how it goes.

Comments
By crossmanpropertiesamherst
January 24, 2012 at 01:51pm
Glass half-full all the way Tony! Yes, you may be nuts at times but that is alright. I completely agree with your mood being critical and it becomes the mask that people see when they see you. If times are hard, and you show it, people may tend to avoid associating with you in fear that you can't overcome obstacles and move forward. If times are hard and you still give off positive energy, people may see that as a sign of character, and no matter what the situation is you will continue to work hard, be positive and persevere. I am glass half-fuller, if you couldn't tell. I also recently heard that you have to crack a few eggs to make an omelete. I take that as taking a few steps backwards to move forward. In the development of the village center "debate", it seems you have to be shot down, (by a small margin) only to revisit, listen and understand what exactly needs to be done so you can make the best darn omelete ever! (Or best village center). Let's hope that the village center will be scrutinized and done right, which I think will happen with the people we have involved. Sincerely Tom
By alexkg413
January 24, 2012 at 02:14pm
This is a really honest, humble, and insightful piece, Tony. Of course our mood affects how we do our jobs, but far too often that fact is forgotten. You are blessed, though, with an instinct that makes you understanding and warm even when you're grumpy. Not everyone has that. What's important is acknowledging the true causes of bad moods and deflating your ire there instead of taking it out on people you shouldn't. From my interactions with you, I'm confident you have this ability. And I echo Tom's sentiment, that with luck the difficulties faced by Amherst's village centers so far may ultimately facilitate village centers that are even better than they would have been. Glass half-full, stay humble, always see the silver lining. That's how you get things done right.
By j.coull
January 25, 2012 at 06:12pm
Tony, Yes! There is hope. The glass is not just half full, it's more than that and filling rapidly. Look around: Boltwood Place, Lord Jeff, Barry Roberts, Amherst Cinema, Collaboration with UMass and the Colleges and recently, and very impressively, a much greater than typical buy-in to the BID. Cheers, John C.
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Amherst Area Chamber of Commerce
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